why medcomm, employees, customer service, spotlight

  • What do you enjoy most about working with MedComm?

    One of the good things about MedComm is knowing that the company will be here tomorrow and I will have a job. It is a well-known, established company, and I do think that it has a great reputation for giving clients  the best service. I like the family that I have gained over the years of employment. We are here more than at home so we have become a family, and we look out for each other. Todd has given us a flexible work schedule, and the ability to leave early on Friday if we want… so that makes it nice.  We get a good benefit package, and they work very hard on keeping the cost about the same from year to year.

  • How does MedComm make you feel valued as an employee?

    There are days, I think we all have that wonder if we are valued. We realize, though, we do have a job. We at times receive emails saying that the team made a certain amount in charges/payments, and congratulations for the work.  Todd never fails to say that we have done a great job, and when we have any type of a group meeting, he has made it a point to let us know that he appreciates what we do even if the work load is overwhelming!

  • How long have you been working at MedComm?

    I am working on 13 years.

  • What professional values are most important to you?

    I think that being reliable, honest and having integrity are the most important things to me.  I want to know that I have done the best I can do, gave an honest day’s work for an honest day’s pay, and when I go home I can look in the mirror and know today was a great day.

  • How has MedComm helped you in your career development?

    I am an old-time worker so coming to MedComm was a challenge for me.  I had not done this type of service (anesthesia) so it was an adventure.  I was given one of the first accounts that made MedComm, “MedComm.” I wanted to make sure I kept the client happy with the work.  I have learned there are many things beside keying in charges that make the job a success. Dealing with the public, having someone that is having a really bad day call, and putting them at ease with your conversations are a part of what I think we all do each day.  I continue to learn something new all the time.  Can I just say that the medical group I work alongside includes some of the best doctors I have ever been with?

  • What are 3 career lessons you’ve learned at MedComm.

    Honesty with the client and with the patients; not to stress yourself out over what you can’t control; friendship with your fellow workers.

  • What is the most important aspect of your job?

    Keeping the client and their patients happy with the job that you do.  If this is done, then MedComm is a success.

  • What is your personal mantra?

    “It is what it is” – that says it all!

  • You’re happiest when…?

    To be honest, I am happiest when I am with my real family and playing with my grandchildren.  Second to that it is doing  the best I can for my employer.

  • Name some interesting things about you that your co-workers might not know.

    1. I am an open book pretty much to most of the people here.
    2. I have a strong inner strength that is not often seen but it is there.
    3. I have a faith that things always work out for the best no matter what, and that things (issues) are only bumps in the road so just keep on going.
    4. I love to just sit and look into space. I have a close friend and we have always said in retirement, our only job will be to look in space and not think at all.  She is doing it now as she is retired, I am still dreaming about that.  Retirement always sounds like a great idea but not so much for me.  I do have days that I would like to say “this is it,” but it’s not in the cards.
    5. I love the job, the client, and the people I work with, so I am in no hurry as long as the brain and hands function.