What do you enjoy most about working for MedComm?
I enjoy all aspects of the revenue cycle and that is exactly what is offered at MedComm. I have worked both on the provider side and the insurance side, and I am most happy working for the provider. MedComm offers a variety of job roles, a positive environment, and a dedication to providing quality services to the provider. All of these aspects are important to me and make my employment with MedComm enjoyable.
How does MedComm make you feel valued as an employee?
I came on board with MedComm with previous AR experience as well as leadership skills. I was able to apply my previous experience in the role I was hired for as well as move into a leadership role after my first year of employment. I feel like MedComm has respected my experience and moved me into a role that fits.
How long have you been working at MedComm?
I started with MedComm in September 2017.
What professional values are most important to you?
The professional values I value most are trustworthiness, respect, and communication, all of which are present at MedComm.
During your tenure with MedComm, how have you developed in your career?
I begin my tenure with MedComm in a Rejections role for a large orthopedic practice and after a year and half I moved into a Lead position for a Dermatology practice. I have a love for learning so I am constantly looking for ways to improve my skill or knowledge that would benefit MedComm.
During your tenure with MedComm, what are 3 career lessons you’ve learned?
Change is constant and roll with the changes
Learning is encouraged
There will always be work for you the next day
What is the most important aspect of your job?
I feel like communication is so important both in the office as well as to the clients. I strive to communicate with my team and keep them in the loop when there is information they need to complete the job or to feel like they are part of a team. Communicating with the client is important because they need to know that we are handling their billing services in a professional, timely, and efficient manner.
What is your personal mantra?
Having a soft heart in a cruel world is courage, not weakness.
You’re happiest when…?
I have a deep sense of accomplishment or knowing that I am fulfilling my purpose. I am my happiest when I am spending time with my family and learning about them as they grow older.
Name 3 interesting things about you that your co-workers might now know.
As a way of facing fear I have walked on fire (there is no trick to it either)
I have 2 grandchildren and a third due in September
I am originally from Tennessee and moved to Ohio 23 years ago