Billing issues are a big patient complaint

Did you know that customer service and billing issues rank at the top of the list of patient complaints? It’s not a lack of medical expertise, diagnosis or treatment, but disorganized operations and poor communication, especially regarding their bills.

A recent study of online reviews of physicians indicated that 19 of 20 patients are extremely dissatisfied with front desk operations of medical providers.

Read More

Balance billing is essentially the health care provider’s ability to collect from the patient any remaining balance of their charges after third party payer responsibilities.  This can include both deductible and self-pay amounts.  And for a “routine” emergency room visit, for example, this often involves multiple providers with LOTS of patient balance billing.  This has become particularly pronounced with today’s high deductible plans.  This often leads to confusion and friction between payers, patients and providers and leaves patients with unanticipated healthcare bills that have substantial financial effects.

Read More

We hope to see everyone at The Ohio Society of Anesthesiologists’ 77th Annual Conference, September 23rd-25th at the Hilton Easton Hotel in Columbus, OH –   Come by and visit our booth, we’d love to learn more about your organization, and give us a chance to tell you more about what’s going on with the company this year.  We are one of Central Ohio’s fastest growing medical billing consulting companies. Find out why.  #WhyMedComm.

Read More

Looking for a good medical biller?

Physicians are busy professionals! You are busy saving lives and you also have to run a small business as if you are in private practice. The best physicians not only have to keep up with the latest technology and medical research, but must also keep up on the best practices that keep your business running smoothly. One of those best practices is to outsource your medical billing to a company who specializes in personalized care and national expertise

A good medical billing company understands that medical billing is so much more than just billing patients and collecting money.

Read More

 

The EpiPen.  This device, containing an injection of epinephrine used on people with severe food allergies, has recently sparked much debate and controversy.  Without this injection, the result for someone with this type of allergy can be fatal. So you can imagine the emotions created when the price of this lifesaving drug increased by 400%. This dramatic increase drove the reported cost of the EpiPen to $600 for consumers and they were outraged.

Read More