It simply demonstrated commitment and partnership. These two qualities continue to remain consistent today. Within a few weeks, Todd and his staff evaluated our practice, implemented a new practice management system (Todd helped negotiate our favorable contract), educated our staff, reorganized our practice, and began our medical billing. In addition, MedComm helped us organize our relationship with a professional employment organization. If that wasn’t enough, Todd identified an interim administrator that promoted the continued evolution of HMA. The interim administrator trained our staff and identified our current administrator. This company identified each of our needs, and then provided guidance and recommendations that matched our needs.
I am sure that Todd and his staff can handle almost any problem related to a medical office, and if not, this company is capable of identifying a resource to solve any problem. Although I have developed many great relationships over the past 20 years, MedComm has repeatedly demonstrated the following qualities I find to be unique: partnership, integrity, available, and open-minded.
Paul Cook, MD
I am not sure what took us so long to decide to move all business lines to MedComm. When we moved the lines, our reimbursement rate immediately improved as our AR declined. They are superior in their reporting, analysis, communication, teamwork and transparency. As CEO/CFO of Hand and Microsurgery Associates, I rely on the fact that Todd, Carla and their team at MedComm not only want to process my charges for billing, but they want to help us improve every area of our practice.
From front-desk process flow analysis to understanding physician productivity and reimbursement, they are a valued advisor and business partner in every aspect of our practice, and we are better for it.
Dana Winegarner, CEO/CFO of Hand and Microsurgery Associates
Medical groups choose MedComm as a partner due to their billing and compliance expertise as well as their depth in overall industry knowledge. Response time to questions and requests is quick and the staff is always pleasant and willing to help. One of our biggest concerns in making a change was whether MedComm would continue to go after the AR as efficiently and as effectively as we did ourselves and we are very pleased. Secondary insurance is pursued as strongly as primary and we have seen steady collection percentages. The billing and collection information is very transparent and detailed in our monthly reporting.
Todd’s industry experience is a true asset and we appreciate our partnership with MedComm. MedComm provides complete revenue cycle management which allows our physicians to practice medicine while feeling confident that the billing and collection side of things is run efficiently and effectively.
Brandi Kondracke, CEO, Consultant Anesthesiologists, Inc.
In closing, his company performs at the highest level. I have referred a number of other practices to him and do so with total confidence. We are most fortunate to have him in charge of our billing.
Ronald Siegle, MD
Brett A. Wheeler MD, President Doctors Anesthesia Services of Columbus