What do you enjoy most about working for MedComm?
I have enjoyed working on both the billing and the consulting sides of MedComm and have found value and respect at all levels. We have great leaders, a dedicated workforce, and provide high-quality services to our clients.
How does MedComm make you feel valued as an employee?
I go home at night knowing the work I did that day matters to our clients and to internal staff. We have built a reputation among our clients as being a reliable and competent medical billing vendor. We’ve done this by focusing on the details and holding ourselves accountable to internal and external benchmarks. Everyone wants to be part of a winning team, and I believe we’ve got one here.
How long have you been working at MedComm?
In 2007 I started with Todd Walker as a subcontracted consultant in Comprehensive Healthcare Advisors, and he immediately began introducing me to MedComm. My transition to CHA employment happened in 2008 and then to MedComm employment in 2009 when CHA merged with MedComm.
What professional values are most important to you?
I am an Eagle Scout, and many of the scouting values compare well in the professional realm. If I had to choose a couple to highlight, I’d say trustworthy, cheerful and respectful top my list.
During your tenure with MedComm, how have you developed in your career?
I came to CHA and MedComm with previous experience managing medical practices, but being here has allowed me to improve my business analytics skills and exposure to chart auditing activities. I’ve also made many friends along the way.
During your tenure with MedComm, what are 3 career lessons you’ve learned?
1. Readily forgive others when things go wrong, and be willing to roll up your sleeves when another is in need.
2. This industry thrives on “hurry up and wait” so we need to be okay with that or we’ll be unhappy all the time.
3. (Not learned but applied) Our clients have so many forks in the fire that they lean on us to take care of this part of their world. The better we do it the happier the client will be.
What is the most important aspect of your job?
Over half of my day is spent on oversight and communications with market representatives and internal staff for our largest consulting client regarding a constant flow of physician revenue cycle assessments in varying stages of completion. I have found the work to be rewarding despite the volume and complexity.
What is your personal mantra?
If we are in the details, the devil won’t be.
You’re happiest when…?
Personal: “ …building memories with my wife and kids.”
Work related: “…completing a large project that’s taken a long time with a lot of teamwork, and at the end we are all proud of how it turned out.”
Name 3 interesting things about you that your co-workers might not know.
1. I lived outside the country for six years of my childhood
2. Carla Carter and I worked on a couple different projects before her time began with MedComm. Both of those groups became MedComm billing clients
3. I live in Newark with my wife and we have two adult children and a middle-schooler